Non-Covered Services Fee

OSFM has joined a movement among small practices intended to protect our way of providing care. We have instituted a Non-Covered Services Fee for all patients in the practice. This out-of-pocket monthly or per-visit fee covers the cost of administrative and care coordination services we provide that are NOT covered by your insurance. This is a hybrid approach, as we WILL continue to bill insurance as we always have for the health care services that they cover and have instituted the Non-Covered Services fee only for services they won't. 

Non-Covered Services?  A little background...


Health plans have complex and detailed rules about what is considered a covered-service and what they will not cover.  Over time, more and more of the support we provide is beyond that which is covered by insurers.  Some of the services that we provide that are not covered by most insurance plans are:


  • Portal messaging with our medical team between visits
  • Administrative work such as completing sports physical forms, vaccine certificates, FMLA and disability paperwork when needed outside of a visit
  • Insurance coordination and support, as well as advocating for reimbursement for naturopathic medical care
  • Troubleshooting pharmacy and lab issues
  • Management of the vaccine/covid/pandemic program


We've formed a number of options, and will be happy to discuss with you which one is right for you and/or your family!

Monthly plan $29/mo

This is the choice for folks who want to continue to get the level of support they've come to expect from OSFM outside of their office visits. This plan gives you access to your medical team by portal message for quick questions, allows us to help with pharmacy changes and updates, and allows you to get vaccine and sports physical forms done when a visit isn't necessary. Max $75/mo per family



Per-Visit option $45/visit

Some of you only see us rarely. You don’t message on the portal and hardly ever ask questions or need recommendations between visits. You don't need forms, lab or pharmacy help from us except right around the time of your visit. This option may be for you. Pay a per-use fee and have access to the administrative support of the Monthly Plan for 2 weeks.  This fee will be charged at each office visit.

Just passing through?  $0

Family member coming for a quick vaccine-only visit? Scheduling a visit with our lactation team but not coming for regular care at OSFM? No problem, we’ll skip it. If you (or they) become regulars, we’ll set you up.


TO VIEW THE NON COVERED SERVICES FEE ANNOUNCEMENT SEE OUR BLOG POST

How does this work if I pay cash for my visits?

If you are paying cash for your care at the time of service, the Pay-per-visit option is built into the cost of your visit and you will have 2 weeks of follow up included. People selecting the monthly plan will receive the selected level of support every day of the year.

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